Frequently Asked Questions
Everything you need to know about setting up and using Opailo in Nepal.
For School Principals & Administrators
How is Opailo different from our existing school ERP or SMS software?
Traditional ERPs are built for administrative accounting, fee receipts, and term end marksheets. Parents rarely open them. Opailo is an everyday classroom learning portfolio and communication hub. It gives parents daily insights into their child's hands-on projects, voice notes, and activities, while providing teachers with 30-second attendance and instant official notices with live read receipts.
How does pricing work in Nepal?
Opailo is priced affordably in Nepalese Rupees (NPR). We bill conveniently on an annual or term basis with zero hidden foreign exchange fees, dollar card limits, or international transaction surcharges.
Can we start with a free trial or pilot before rolling it out school-wide?
Yes! We offer a full 30-day pilot for your school. You can test it with one or two grade levels (e.g. your Kindergarten or Primary section) to experience parent delight and teacher adoption before expanding to the rest of the school.
Can we import our existing student and teacher roster from Excel / CSV?
Absolutely. Our Kathmandu support team assists with bulk importing your student rosters, parent phone numbers, and classroom assignments in under 24 hours so your staff never has to do manual data entry.
For Teachers & Academic Staff
How long does it take to post a student journal?
Under 30 seconds! Teachers can snap a photo, speak a 10-second voice note, or pick from 400+ curated classroom templates across Montessori, STEM, and literacy. With built-in AI assistance, typing 3 quick words transforms into a warm, personalized learning story ready for parents with a single tap.
How much extra workload does this create for teachers?
Opailo is intentionally designed to save teachers time, not add work. Morning roll call takes less than 30 seconds from your smartphone. Sharing a learning journal post takes just 15 to 30 seconds—snap a photo or record a voice note, select the student or whole class, and tap Post.
Can teachers use Opailo on their personal phones or school tablets?
Both! Opailo is available as an iOS and Android app as well as a clean web portal accessible from any desktop browser, laptop, or tablet.
What if a teacher teaches across multiple schools or grades?
Opailo features a built-in Multi-School & Multi-Class switcher. Teachers can switch between classrooms or separate schools with a single tap without ever having to log out.
Will parents bombard teachers with private messages after school hours?
No. Opailo prioritizes teacher well-being and privacy. School notices are structured broadcast announcements, not open chat rooms. This eliminates the chaotic late-night pinging common in unmoderated chat groups.
For Parents & Families
How do parents log in to Opailo?
Zero passwords needed. Parents simply enter their registered Nepal mobile number (+977) and receive a 6-digit SMS verification code. It is fast, secure, and works seamlessly across NTC and Ncell.
Is Opailo free for parents to download and use?
Yes! Opailo is 100% free for parents and families. Your child's school covers the platform subscription.
What if I have children in different classes or different schools?
The Opailo app includes an instant Child & School Switcher in the top navigation. You can easily switch between your children's profiles even if they attend different schools running Opailo.
Can both parents (and grandparents) view the child's learning journal?
Yes! Multiple verified family members can link to the same student profile using the student QR badge code so both mothers, fathers, and guardians stay connected with their child's learning milestones.
Still have questions? We are here to help.
Our local support team in Kathmandu is ready to assist you via email, phone, or school visit.