Terms & Conditions
Please read these terms carefully before using Opailo on mobile or web.
1. Acceptance of Terms
Welcome to Opailo! By accessing or using the Opailo mobile application, web portal, and related educational services (collectively, the "Service"), you agree to be bound by these Terms & Conditions.
If you are using Opailo on behalf of a school, institution, or family, you represent that you are authorized to accept these terms.
2. About Opailo
Opailo is a dedicated school-to-family learning portfolio and communication platform designed to connect teachers, parents, and students through classroom journals, attendance tracking, school notices, and absence reporting.
3. User Accounts & Roles
Opailo supports distinct roles for Family Members (Parents/Guardians), Teachers, Students, and School Administrators:
- Family Members may only link to students using an authorized Student Badge Code or QR code issued by their child's school.
- Teachers are provisioned by their school administration and may only post updates for classes assigned to them.
- You are responsible for keeping your login credentials and SMS OTP verification codes confidential.
4. Acceptable Use & Classroom Conduct
To keep Opailo a safe, nurturing environment for children and educators, all users agree NOT to:
- Upload or share inappropriate, harmful, or unauthorized photos, videos, or links.
- Share student badge codes or private classroom media publicly outside your family circle without consent.
- Impersonate another parent, teacher, or school staff member.
- Attempt to bypass school access controls or scrape student information.
5. Content & Media Ownership
Schools, teachers, and families retain full ownership of the photos, videos, and learning journals they create. By uploading content to Opailo, you grant Opailo a limited license solely to host, optimize, and display that content to authorized school staff and linked family members.
6. SMS Verification & Notifications
When you register or sign in with your Nepal mobile number (+977), you consent to receive one-time password (OTP) verification messages and important school notifications. Standard carrier messaging rates may apply.
7. Account Termination & Deletion
You may delete your account at any time from Account Settings -> Delete Account. Schools may also revoke access if a student disenrolls or if a user violates school policies.
Questions about our Terms?
Reach out to our legal and support team in Kathmandu.